Code of Practice & Ethical Statement
The CSSA Code of Practice
Membership of the Cleaning and Support Services
Association is not an automatic process and all members
are required strictly to adhere to the guidelines for
ethical, professional, commercial and operational conduct
and practice as shown below.
Standards and Accountability
CSSA members will ensure that all work is completed to a
high standard by well trained staff. Equally, they will be
responsible for the conduct and acts of all their staff in
all matters which occur on their client's premises in the
performance of a contract.
Health and Safety
Members will provide their clients, by agreement, with a
Health and Safety Statement, clearly explaining company
policy and covering all relevant statutory requirements.
Members will similarly ensure that their employees are
made aware of all relevant health and safety regulations.
Members will always be adequately insured, including
Employers' Liability, Public Liability and Products'
Liability insurance. Association members must have the
following agreed minimum limits of indemnity:
£5,000,000 any one occurrence.
£5,000,000 any one occurrence and in any one year.
Must also comply with the current Employers' Liability
legislation. A minimum £10,000,000 cover available for all
agent employees, as and where appropriate.
CSSA members will abide by all the current employment and
industrial relations legislation, with the Association
undertaking to update members regularly on all matters
relating to current employment practice. Members'
employees will also have rights to belong to a trades
union or other professional representative body.
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